The Buffalo Club
  • 23-Sep-2019 to 22-Nov-2019 (MST)
  • Food and Beverage
  • Buffalo, NY, USA
  • $8.50
  • Base + Commission
  • Part Time

Employee Meals, Free Parking, Medical, Dental, Vision benefits, Life and Disability Insurance, 401k w/ Company Match and Safe Harbor Contribution, Generous Time-off policy, Employee Events and Parties


Position: Ala Carte Host/Hostess

Department: Food & Beverage

Reports To: Food & Beverage Manager

Job Description: The Host/ Hostess is responsible for managing reservations and greeting the members and guests with a high degree of member care and to provide an exceptional and memorable guest experience.

General Requirements:

  • Complies with The Buffalo Club's Vision & Values
  • Report to work at the scheduled time, neatly groomed and dressed in accordance with The Buffalo Club's appearance standards.
  • Exceptional attention to detail.
  • Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests.
  • Exceptional communication abilities when interacting/ directing associates, guests, clients and internal departments to build relationships.
  • Able to consistently perform tasks with little direct supervision.
  • Works harmoniously and professionally with co-workers. 

Job Requirements:

  • Maintains cleanliness and organization of the dining rooms, menus, and signage.
  • Details diagram and server sections.
  • Assist service team in preparing dining room for meal service.
  • Provides a warm welcome to members and guests and continues to escort them to their assigned table.
  • Basic knowledge of food and beverage offerings.
  • Extends confirmation phone calls and manages details of dining reservations including but not limited to dietary restrictions, special requests, special occasions, member recognition, and member preferences.
  • Acts as a liason and communicates details of reservations to the service team.
  • Additional duties as assigned by F&B Manager 

Physical Requirements:

  • Must have full availability and able to work a flexible shift.
  • Must be able to continuously sit, stand and walk a minimum of 8 hours.
  • Must be able to bend, kneel, push and pull over the course of a shift.
  • All employees must maintain a neat, clean and well-groomed appearance per the club's appearance standards.
  • Will be occasionally required to perform job functions outdoors and be exposed to sun, heat, humidity and other elements.
  • Must be 18 years of age.
  • Must have a reliable form of transportation to and from work.
  • Ability to read, write and communicate effectively in English, both written and oral.
  • Must be able to periodically lift and carry up to 30 lbs. 

Qualifications:

Education:

  • High school or equivalent education required.

Experience:

  • Guest service experience preferred.
  • Private club experience preferred.

 

The Buffalo Club
  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Share This Page
.
Catering Guests SPA 388 Logo The Inn at 388 Membership